Skip to main content

Business English Coaches

Menu

Privacy Policy

Effective Date: Monday 3rd November

Business English Coaches (BEC) is a trading division of The Online Marketing Company, UK company registration number 08823429. You can contact us at admin@businessenglishcoaches.com regarding any privacy concerns.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, and online platform.

 

  1. Information We Collect

We respect your privacy and limit data collection to what is necessary to provide our services. We collect:

  • Name and email address (provided when registering or booking a session).
  • Optional personal information you may provide when contacting us via email.

Payment information is handled entirely by Stripe, and we do not store credit card or banking details on our servers.

 

  1. Cookies and Tracking

Our website uses tracking technologies for analytics and marketing purposes:

  • Google Analytics: to understand site usage and improve services.
  • Facebook Pixel: to manage advertising campaigns.
  • LinkedIn Ads: for targeted advertising campaigns.

You can manage or block cookies through your browser settings, though this may affect site functionality.

 

  1. Third-Party Services

We use the following third-party services to deliver our platform and services:

  • WooCommerce: for product and payment management
  • Simply Schedule Appointments (SSA): for booking and scheduling lessons
  • Zoom: for online lesson delivery

We do not share your personal data with any other third-party tools for emails, marketing, or support beyond these platforms.

 

  1. How We Use Your Information

We use personal information for the following purposes:

  • To deliver coaching services and manage bookings
  • To communicate session confirmations and updates
  • To analyse website and service usage for improvement and marketing
  • To comply with legal obligations

 

  1. Data Retention

We retain customer and tutor data for 6 months after the last session. After this period, all data is deleted, and customers or tutors wishing to book again will need to register anew.

 

  1. Your Rights

Under GDPR, you have the right to:

  • Request access to your personal data
  • Request correction of inaccuracies
  • Request deletion of your data

To exercise these rights, please contact us at admin@businessenglishcoaches.com. Requests will be handled on a case-by-case basis.

 

  1. Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorized access, loss, or misuse. While no system is completely secure, we take your privacy seriously.

 

  1. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Major changes will be communicated via email where possible.

 

  1. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact:

Email: admin@businessenglishcoaches.com